privacy Policy

We want you to be fully satisfied with your purchase. Please read our Return & Exchange Policy carefully before making a request.

1. Returns

You may return products within 7 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.

2. Exchanges

Exchanges are possible only for defective or damaged items. Please contact our support team at supportshopy@gmail.com for assistance.

3. Refunds

Refunds will be processed once the returned item is received and inspected. Approved refunds will be issued to your original payment method within a few business days.

4. Non-returnable Items

  • Gift cards
  • Downloadable software products
  • Items marked as “Final Sale”

5. Contact Information

For any return or exchange queries, please contact us at supportshopy@gmail.com or visit our Contact Us page.

Last updated: December 28, 2025