Frequently Asked Questions (FAQs)
Below are some common questions. If you have others, please email us at supportshopy@gmail.com.
A: Shopy E-commerce is an online retail platform offering a wide range of products — fashion, electronics, home goods, and more. We aim to provide a seamless shopping experience with quality products and excellent service.
A: Simply browse our site, add items to your cart, and proceed to checkout. Enter your shipping and payment info, confirm your order, and receive a confirmation email shortly.
A: We accept major credit/debit cards, net banking, and popular digital wallets — all processed securely.
A: Yes! We ship to many countries. Delivery times and costs vary — see our Shipping Policy.
A: Returns/exchanges are accepted within 7 days of delivery if items are unused and in original packaging. See our Return & Exchange Policy.
A: You’ll receive an email with tracking details once your order ships.
A: Contact us at supportshopy@gmail.com or use our Contact Page. We respond within 24–36 hours.
A: For bulk/custom orders, contact sales@your-shopy-domain.com.
A: Shopy E-commerce operates online. Check our “About Us” page or subscribe to our newsletter for pop-up events.
Last updated: December 28, 2025